Privacy Policy

Microcem respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store and disclose the information we gather through our website and in the course of our business.

We collect personal information that you voluntarily provide to us when you fill out a contact form, request a quote, or communicate with us by phone or email. This may include your name, phone number, email address, project address, and details about your project.

We also collect non-personal information automatically when you visit our website, such as your browser type, device information, pages viewed, and the date and time of your visit. This is done through standard server logs.

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Communicate with you about your project
• Improve our website and services
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Electronic records are stored securely and access is limited to those who need it to perform their duties.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

We may use third party services to host our website, send emails, or manage customer enquiries. These providers are bound by their own privacy policies and are only permitted to use your information for the specific service they provide to us.

Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us using the details below.

If you have any questions about this privacy policy, or wish to access or correct your personal information, please contact us: